Terms of Service

1. Acceptance of Terms

By accessing or using the SebenzaOnline Agency platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

The SebenzaOnline Agency platform provides:

• Link shortening and management services
• QR code generation and tracking
• Analytics and reporting tools
• Integration with Google Ads and Meta Ads APIs
• Multi-tenant agency management capabilities

3. Eligibility

This platform is exclusively available to SebenzaOnline customers. You must be a current customer of SebenzaOnline to access and use these services.

4. User Accounts

• You are responsible for maintaining the confidentiality of your account credentials
• You must provide accurate and complete information when creating your account
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account

5. Acceptable Use

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Transmit malicious code or harmful content
• Attempt to gain unauthorized access to our systems
• Use our services for spam or other unsolicited communications
• Interfere with the proper functioning of our platform

6. API Usage and Third-Party Integrations

• Our platform integrates with Google Ads and Meta Ads APIs
• You must comply with the terms of service of these third-party platforms
• We are not responsible for any issues arising from third-party API changes or restrictions
• You grant us permission to access your advertising data for the purpose of providing our services

7. Advertising Data Access

Important: SebenzaOnline Agency accesses your Meta Ads and Google Ads data through management accounts that you have already granted access to:

• Management Account Model: We access data through Meta Business Manager and Google Ads Manager accounts that you've already set up
• No Direct Authentication: We do not require you to log in directly to your ad accounts or provide personal credentials
• Existing Permissions: We use the management permissions you've already established with these platforms
• Enhanced Security: This approach eliminates the need for OAuth flows and reduces security risks
• Streamlined Experience: No additional authentication steps are required beyond your existing management account setup
• Your Responsibility: You are responsible for ensuring you have proper permissions and access rights to the management accounts you connect

8. Data and Privacy

• Your use of our services is also governed by our Privacy Policy
• We collect and process data as described in our Privacy Policy
• You are responsible for ensuring you have proper consent for any data you provide
• We implement appropriate security measures to protect your data

9. Intellectual Property

• Our platform and its content are owned by SebenzaOnline
• You retain ownership of any content you create using our services
• You grant us a license to use your content for the purpose of providing our services
• You may not copy, modify, or distribute our platform without permission

10. Service Availability

We strive to maintain high availability of our services, but we do not guarantee uninterrupted access. We may perform maintenance or updates that temporarily affect service availability.

11. Limitation of Liability

To the maximum extent permitted by law, SebenzaOnline shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

12. Termination

• We may terminate or suspend your access to our services at any time
• You may terminate your account at any time through your account settings
• Upon termination, your right to use our services will cease immediately
• We will delete your data in accordance with our Privacy Policy

13. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of any material changes by posting the new terms on this page and updating the "Last updated" date.

14. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at support@sebenzaonline.com.